FMLink.com reported on October 29th that the District of Columbia has launched Alert DC, a mobile communications system that allows the District to send instant, geographically-relevant crime alerts via text message to businesses.  Whether or not you have facilities in DC, it’s a good time to consider that similar systems have been introduced nationwide, including in Philadelphia, San Francisco, and many counties and universities. 

Some of these alert systems go beyond crime to include notifications of significant fire, utility, weather, and commuter issues.  Many support email as well as SMS messaging.  These can be invaluable resources to the corporate facilities manager, as much as security, HR, etc. 

So how do you find out if there is a mobile emergency alert system in your area?  For one, check out the Roam Secure customer list; the company (a subsidiary of Cooper Notification) reports over 230 local systems in operation.  If you see one in your area, follow the trail and get yourself subscribed as a local facilities/property professional.

In conjunction with corporate security, a savvy facilities manager should be actively campaigning local authorities to provide this type of community alert service, and integrating them within corporate emergency response / business continuity plans when available.  Similarly, many larger companies should consider establishing an internal emergency mobile alert system. 

Today, these concepts can be implemented with relative ease and minimal hardware; several of the leading systems for business/enterprise use are completely web-based (referred to as “Web Application Service Providers” or “ASPs”).  One such product is Instant Alert®, offered through Honeywell’s Building Systems division.  If you are shopping around for a provider, also consider Roam Secure from Cooper Notification (mentioned above), Send Word Now™, Rave Wireless, or Alertcast™ (from Actual Software).

In the “up-and-coming” category, recently-launched America’s Emergency Network (AEN) allows local officials to quickly broadcast emergency information via internet, mobile messaging, and dedicated television channels, all while using highly resilient and portable satellite equipment.  This would be another great innovation that companies should leverage.  AEN is already rolling-out through the Florida Office of Emergency Management.  

Based on demand, we may perform a side-by-side comparison/review of these systems.  In the meantime, keep your eyes peeled and fingers crossed that these will be coming soon to your local municipiality.  And either way, consider establishing an internal (company or institutional) system; don’t find out you need them when it’s too late!